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FAQ
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Mon – Sun 7am-11pm

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Mon – Sun 7 am- 11 pm

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We encourage our guests to schedule their appointments in advance to ensure your preferred treatment, time or therapist is available, especially when making multiple appointments. At this moment we only make reservations in person, please come to our reception as soon as you arrive to make the booking. Bookings made on the day of service and walk-in appointments are always welcome, based on availability.

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We will provide you with a bath robe, slippers, underwear for one use and towels. Our changing rooms are fully equipped with hair dryers, shampoo, conditioner and body lotion.

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Arriving late will simply shorten the treatment time you receive.

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If you wish to reschedule your appointment we are happy to do so, if we have availability at your desired time.

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Please note, that in accordance with Section 1837(l) of the Act No. 89/2012 Coll., the civil code, as amended, your order cannot be cancelled within the period of 14 days. Your order can be cancelled up to 7 days before the planned beginning of the treatment. In this case a cancellation fee in the amount of 30 % of the sum paid, corresponding to costs connected with the return of the sum paid, will be charged. In case of later cancellation, the sum paid will be used in full as a cancellation fee for covering the late cancellation and will not be returned.

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While making a reservation, you will complete a brief health history questionnaire to help the spa staff in providing you with maximum safety and comfort during your visit. We encourage you to disclose any pertinent health conditions that may affect your spa experience.

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Unfortunately, there is no swimming pool.

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Saunarium includes: Finnish sauna, Aroma sauna, Turkish steam bath, Hamman, Tropical rain, Bucket shower, Refreshing shower, Ice well, Fresh drinking water

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The beer spa is a very healthy procedure it is very beneficial for your hair, skin and nails. First there is a 30min stay in a big wooden bath with natural beer ingredients and foam, the bath is like a Jacuzzi - there are bubbles, and UNLIMITED consumption of beer. After the beer bath we can take a photo of you and then take you to a relaxation room, where we wrap you in sheepskin blankets and put you on heated beds (it helps the absorption of vitamins from the bath). You can also add a massage with special beer oil to your procedure.

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The prices for our Beer procedures can be found on our website www.grandrelax.cz, they start at 998 CZK per person, but may vary according to the number of people and beer tubs.

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GRAND RELAX SPA & WELLNESS offers many different treatments: more than 30 types of massages, cosmetic treatments, beer spa with showroom, Finnish sauna, Aroma Saunarium, Turkish Steam Bath, Hammam, Tepidarium, bucket shower, ice fountain, tropical rain, Jacuzzi, fitness.